Shipping policy
Shipping Policy
At DIVVA, we are committed to providing you with a smooth and enjoyable shopping experience. Our policies and terms of use are crafted for your convenience, so we invite you to take a moment to review them to make well-informed choices.
We recognize how crucial timely and secure delivery is, which is why we collaborate with leading courier services across India. This enables us to ensure reliable and efficient delivery for all your orders.
If you have any questions or need assistance, our customer support team is always available to help. Customer satisfaction is our top priority.
Processing Your Order
We try our best to ship goods to you as soon as possible. On average, it takes us about 24 hours to ship goods from our warehouses across India.
However, if the quantity ordered is more than 5 pieces per product per style, it may take longer to process your order. Should this happen, we will keep you informed by email.
To calculate how much time it will take you to receive your DIVVA merchandise, please check the delivery time for your pin code using the “CHECK DELIVERY” option on the product details page.
Usually, for most locations, we offer delivery within 48 hours after the order is shipped. Please add the shipping time to the 24-hour order processing period.
Items are delivered only on business days. Apart from Sundays, there are certain holidays throughout the year that are not considered business days. Deliveries will not be made on these days.
Domestic Shipping
Free Shipping on All Orders, whether prepaid or Cash on Delivery (COD).
Shipping is available across India through our trusted courier partners.
Delivery timelines may vary depending on the delivery location, pin code, courier service availability, weather conditions, public holidays, or other circumstances beyond our reasonable control.
Delivery
Once your order has been shipped, you will receive shipping and tracking details through your registered contact information.
Customers can use the tracking information provided to monitor the status of their shipment.
If you experience any issue with your delivery or tracking information, please contact the DIVVA Customer Support team for assistance.
Shipping FAQs
For more information about shipping and delivery, please refer to our Shipping FAQs or contact the DIVVA Customer Support team.
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