Terms & Conditions

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

YOUR USE OF THE WEBSITE IMPLIES THAT YOU AGREE WITH THE TERMS OF USE.

Introduction

DIVVA is one of the most loved ethnic brands in the country. We want to make women more beautiful, by offering a huge range of Ethnic Indian wear that only we can give. DIVVA is an idea that goes beyond just what you see. The word DIVVA represents a young, stylish and confident woman, and it is the name decided for our line of Salwar, Kameez and Dupattas. It is a line which is fashionable – which is what DIVVA stands for – and affordable. New ranges are added with time and DIVVA offers a very stylish Mix-n-Match range as a second category. The Mix-n-Match in DIVVA is very contemporary in feel and look, while our Salwar Kameez are very ethnic with focus on Indian crafted look, hand block prints and vegetable dyes, Indian handlooms with traditional embroideries and other Indian techniques and sensibilities applied in the making of the garment. All with the goal of providing you with a truly unique ethnic, wow-inspiring experience.

a) www.divva.in ("Website") is an Internet based content and e-commerce portal licensed by DIVVA Fashion Limited, a company incorporated under the laws of India.

b) Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. The Website at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

User Account, Password, and Security

You will receive a password and account ID upon completing the Website's registration process. The Website requires you to register as a user by creating an Account in order to avail of the Services provided by the Website. You will be responsible for maintaining the confidentiality of the Account Information, and are fully responsible for all activities that occur under Your Account.

You agree to:

(a) immediately notify Website of any unauthorized use of Your Account Information or any other breach of security; and

(b) ensure that You exit from Your Account at the end of each session.

Website cannot and will not be liable for any loss or damage arising from Your failure to comply with this Section. You may be held liable for losses incurred by Website or any other user of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account Information secure and confidential.

Services Provided

Website provides a number of Internet-based services (all such services, collectively, the "Service"). One such Online service permits users to purchase a huge range of Ethnic Indian wear.

The Products can be purchased through the Website through various methods of payment offered. The purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, return policy, etc. (which are found on the following URL http://www.divva.in/ and all of which are incorporated here by reference). In addition, these terms and policies may be further supplemented by Product-specific conditions, which may be displayed on the webpage of that Product.

Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy (link for privacy policy) of www.divva.in. The User further consents that the terms and contents of such Privacy Policy are acceptable to him.

User Conduct and Rules

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

(a) defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;

(b) publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;

(c) upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;

(d) upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;

(e) conduct or forward surveys, contests, pyramid schemes or chain letters;

(f) download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;

(g) falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;

(h) violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;

(i) violate any applicable laws or regulations for the time being in force in or outside India; and

(j) violate, abuse, unethically manipulate or exploit, any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.

Disclaimer of Warranties & Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: www.divva.in (“Website”) has endeavoured to ensure that all the information is correct, but Website neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service.

In no event shall Website be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

(a) the use or the inability to use the Services or Products;

(b) unauthorized access to or alteration of the user's transmissions or data;

(c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service.

Neither shall Website be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise.

Further, Website shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Website’s control.

The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Shipping

Title and risk of loss for all products ordered by you shall pass on to you upon Website’s shipment to the shipping carrier.

Termination

The Terms of Use will continue to apply until terminated by Website as set forth below. Website may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically.

If Website terminates your use of the Website or any Service, Website may delete any content or other materials relating to your use of the Service and Website will have no liability to you or any third party for doing so.

You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

Disclaimer on U.S. Tariffs and Duties

Effective immediately, pursuant to recent U.S. tariff regulations, all shipments to the United States may incur additional customs duties, taxes, or tariffs as assessed by U.S. Customs. Such duties and charges shall be collected directly by the courier partner upon delivery and are the sole responsibility of the customer. DIVVA disclaims any liability for payment, reimbursement, or absorption of these charges. Customers are advised to familiarize themselves with applicable import regulations prior to making a purchase.

Governing Law

These Terms of Use and all transactions entered into on or through the Website and the relationship between You and Website shall be governed in accordance with the laws of India without reference to conflict of laws principles.

You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, the Terms of Use or any transactions entered into on or through the Website or the relationship between You and Website shall be subject to the exclusive jurisdiction of the courts at New Delhi, India and You hereby accede to and accept the jurisdiction of such courts.

Report Abuse

In the event You come across any abuse or violation of these Terms of Use or if You become aware of any objectionable content on the Website, please report it to the DIVVA support team through the designated support numbers or communication channels provided by DIVVA.

Communications

You hereby expressly agree to receive communications by way of SMS and e-mails from Website relating to Services provided.

A User can unsubscribe/opt-out from receiving communications from the Website anytime via:

1. Newsletters: Newsletters sent periodically to the registered email address can be unsubscribed from by clicking on the unsubscribe option attached at the bottom of the newsletter received through e-mail.

Feedback and Information

Any feedback you provide to this Website shall be deemed to be non-confidential. Website shall be free to use such information on an unrestricted basis.

Further, by submitting the feedback, You represent and warrant that:

(i) Your feedback does not contain confidential or proprietary information of You or of third parties;

(ii) Website is not under any obligation of confidentiality, express or implied, with respect to the feedback;

(iii) Website may have something similar to the feedback already under consideration or in development; and

(iv) You are not entitled to any compensation or reimbursement of any kind from Website for the feedback under any circumstances.